How can we help you?

Browse through our comprehensive list of help topics below

Wanted Section

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Top Questions

How much does it cost to sell on MrBuyGuy?

 To view a comprehensive listing of seller fees, choose from the variety of subscription packages available to you. 

What are add ons?

An add on is a feature that doesn't normally come with your level of membership. You can purchase that feature separately, without upgrading you entire store. For example, if you have a Sapphire store and want to use a feature that is not available for Sapphire stores but is available for Ruby or Diamond stores, you can buy that specific feature.

If you’re thinking about upgrading your account but aren’t sure, buying an add on is a good way to test the benefits of an upgrade.

Start Comparing

Once you've sorted the hotels so your favourites are at the top of the list, it's time to make your choice.

You will be able to see

  1. The name of each hotel
  2. Where it's located. Clicking on Show map will bring up a map for you.
  3. Its rating by reviewers
  4. The number of people who reviewed it
  5. A list of rooms available at different travel websites and their prices. You can change the form of currency by clicking on the dropdown box at the top of the page.

If you're already satisfied with that hotel and are sure you want to book a room there, you can click Book Now to start booking a room.

If you're not entirely sure, either click the hotel name, the large photo next to the name or View all rooms and you'll be taken to a page that describes the hotel in more detail and shows all the rooms that will be available during the time you want to book.

You can either book a room by clicking Go next to the room you desire or click on Back to search results at the bottom of the page to continue comparing.

When will I receive a sales report?

 Once you are subscribed to our services, you will receive your first report within 72 hours. The report will be comprehensive and will provide you with interesting insights on various sales aspects of your sales.

How do I update my address?

Follow these simple steps to update your address:

  1. Log in to MrBuyGuy.com.
  2. Click on My Account at the top of the page.
  3. Click on the My Account tab.
  4. Click on Your Saved Addresses on the left hand side of the page.
  5. This will bring up a page with your current addresses. From here, you can edit or delete an existing address or add a new address.

What is the reserve price?

The reserve price is the lowest price the seller will accept for the item. The seller will not sell anything Below the reserve price,  even if the listing ends without any bids.  You will only see the reserve price if you bid on an auction style listing. If the reserve price has not been met, the listing will show this.

How can feedback affect my credibility?

Your feedback tells potential buyers and sellers how much they should trust you and your products.  Good feedback tells other MrBuyGuy members that transacting with you will be a positive experience.

At MrBuyGuy, we encourage all of our members to leave feedback after every transaction. This helps make everyone feel safe.

How do I update my default payment methods?

The first time you place a listing on MrBuyGuy you will be prompted to set your default payment methods. 

MrBuyGuy offers the following payment methods when selling an auction:

  • Paypal
  • Google checkout
  • Direct deposit
  • cash
  • cheque

The first time you sell on MrBuyGuy you will be able to select which payment methods you would like to offer.  Once done listing on MrBuyGuy, these methods will be available for you to select.  If you would like to update these default paymentmethods - for example change the email address of your Paypal account or update your bank account details - simply login to MrBuyGuy click on the my account link on the top header of the website and click on the account tab.  Under the information section on the left hand side, click on the payment methods option.  Your default payment methods will now be updated.

Why have you removed my listing?

 We reserve the right to take down a listing if it does not conform to MrBuy Guy's Terms & Conditions or Privacy Policy, or if the item listed is a Prohibited Item

How can I get help?

An easy way to get help is to browse through the topics in the help section to find the answer you need.

If you can't find the answer you're looking for, visit our Contact Page and tell us exactly what you'd like to know.

Someone will get back to you as soon as possible to give you the help you need.